La Hacienda De Los Fernandez
21520 W Field Pkwy, Deer Park, IL, 60010
La Hacienda De Los Fernandez Menu
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Visit below restaurant in Deer Park for healthy meals suggestion.
Visit below restaurant in Deer Park for healthy meals suggestion.
Visit below restaurant in Deer Park for healthy meals suggestion.
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Address :
21520 W Field Pkwy
Deer Park, IL, 60010 - Phone (847) 550-9413
- Website https://lahaciendadelosfernandez.com/
- Click To Get Directions
Opening Hours
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Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : Yes
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Categories
Mexican Cuisine
If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.
Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.
Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.
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Spencer H.
This is one of the better Mexican restaurants in the area. Some good Mexican restaurants are usually hole in the wall places but this restaurant is very big & very nice. They spent a lot of money making sure that the place looks nice & has some very good decor. I have been coming here for years & have never had a horrible experience. The chips & salsa here are always very good. Depending on what dish you order your meal comes with a soup & the soup has always been good as well. I have had a waiter a few times who has been a little rude & not the most helpful but for the bulk of my visits here I have had good service. They do have a nice outside dining area that is very nice in the summer especially at night. Overall the restaurant is very big & is very nice. The service here for the most part has been good & the food is delicious. I would definitely eat here again if I was in the area.
(4)Debi H.
Food is just ok Not impressive but the wait staff is grand! Sat in the outside garden, very buggy
(2)Jacque D.
This place is so yummy it hurts my soul!!!!!!! For some reason it is really difficult to find great mexican food in chicago and La Hacienda De Los Fernandez has answered my Mexico related prayers. The tacos are the bomb dot com both in the soft and hard shell variety. I also felt like they had the perfect amount of spice. Some places can cook everything with hot hot spices which is hard for some people (aka me) to handle. But then they actually have a special hot salsa that you can ask for so if you wanted to kick it up a notch you can. The only thing i wasn't a fan of was the Taco Soup thing that you get before your entree comes out. The concept of Taco Soup in my mind sounded awesome but in reality is just soggy tortillas. Drinks are excellent too!!!! Another great thing to look out for is all of their awesome drink specials!!
(4)Mike M.
This used to be a regular in our Friday work lunch rotation, mostly because of their lunch buffet. But during this last visit I found out that they no longer offer the lunch buffet on Fridays. So disappointing because I came hungry and was ready to stuff my face with unlimited tacos, enchiladas, flautas and fajitas. In either case, the food on the regular menu was still pretty good too. When we sat down they gave us some free chips and salsa. The chips definitely were higher quality than just generic bagged tortilla chips. With our orders we also got a cup of some sort of chicken soup with shell noodles. I ordered the Gringo burrito, which was filled with chicken, rice, beans, and a really good cheese sauce. It also came with rice and beans on the side. It was definitely on the smaller side, but taste wise it was solid. The chicken was juicy and whatever cheese sauce was inside had a hint of spice to it. Price wise it wasn't that bad. The burrito was $7 so it wasn't too far off of prices at Chipotle or something similar. Overall, I don't think I'll be coming here as often anymore because they got rid of the lunch buffet, but it's not a bad option if you're in the mood for Mexican food with more of a sit down experience rather than fast food.
(3)Loren M.
Salad was great! I loved the house cilantro dressing! Soup was bland. Salsa was awesome but hot..creeps up on you for sure! Fish tacos were overcooked unfortunately. Service was wonderful. I would go back for sure.
(4)Chip G.
Shrimp fajitas were very good. Not a bad wait concedering is Cinco de mayo all in all good service good food. Not a 5 but solid 4
(4)Brittney D.
Yum! Love this place!!! Steak/chicken fajitas are the bomb here, especially with a margarita! Chicken tortilla soup you get before your meal is nice, along with chips and salsa. A bit pricey, but very good Mexican food. :D
(4)Matt P.
Haven't been here in a couple years, they used to a have excellent food and good, friendly service. Unfortunately this is far from the case now. We arrived later in the afternoon and there were only a few other tables of customers with probably 8 or 10 staff to serve all of us. Even so, we still ended up barely seeing our waiter (he spent most of the time back in the kitchen as far as I could tell), and when he did show his face, his service was horrible. The food was even worse, most of the it (seafood seeming to be the exception) tastes like it's been frozen and microwaved (bland and very dried out). Ordered tamales, supposedly steamed, turned out dry and tasteless. Do not go here, drive another couple miles down Rand Road and get some authentic Mexican at La Presa.
(1)Andrew H.
Went there a little over a week ago. While I didn't like my choice I thoroughly enjoyed what my wife ordered (quasadillas). Building is clean and has a nice atmosphere to it. Servers are very friendly and often fill in for each other to make sure no one is waiting for anything.
(4)Tammy P.
Surprised by the amount of people that eat there and the quality of food. Ordered the 3 enchilandas 2 beef and 1 chicken with no beans. Order came out with beans sent it back and got 2 beef and 1 cheese enchilada-amazed how a simple order could get wrong twice. I also got the Sangria which is well presented but had barely any alcohol and the fruit instead was gross. Would not recommend going there.
(2)Amanda D.
Decent food for the price. Servers were a little on the slow side and the rice and beans seemed a dry. Overall we will return though
(3)Samantha R.
My grandma and I went here on Wednesday, August 14th, for a quick dinner before heading to the Century theaters. First of all, we walked ourselves in circles trying to find the front entrance, which was not a great sign. They need to trim the trees out front so the door is more visible. When we finally *did* get inside, there was no one at the host/hostess stand to seat us, so we grabbed our own table inside. The restaurant was hardly busy, there were three/four tables occupied outside and two occupied where we were inside. It still took about five minutes for someone to bring us menus, which was pretty annoying, again, since they were so empty. Finally, a server arrived and we both ordered margaritas; strawberry for my grandmother, pomegranate for me, as well as an order of guacamole. Both took forever to come back to our table. We were given chips and sals as well. The guacamole was a very large portion, and I could have eaten the whole thing. Really good. The salsa was INCREDIBLY spicy, and I never complain about spice. I regularly douse my food in Sriracha and Tabasco, but this salsa was unbearable. Hot and peppery. I was not a fan. My margarita was just okay, kind of watered down. My grandma's looked like it came out of a 7-11 ICEE machine, so I predict it tasted about the same. Since my grandma is more of a Taco Bell mexican food fan, she ordered cheese quesadillas, while I opted for the tacos al pastor. The tacos were pretty good. The pork was seasoned pretty well and the pineapple and cilantro complemented the meat. The rice was bland and stale, not soft like it should be. The refried beans were unremarkable. It's near impossible to screw up a quesadilla, so there were no problems there. The food was average at best, but our server was pretty bad. I could tell he was just in it for the tip and did not actually care about doing a good job. He took our order and brought us chips and that was the last we saw of him until it was time to pay. We had a completely different server coming to our table to bring our meals and appetizer and drinks. Our water was not refilled once and we had to ask for some in the first place. Overall, a very mediocre experience. Nothing worth writing home about. Basically, everything they did right was a Mexican restaurant staple and they would have looked totally useless if they completely messed them up. Tacos El Norte in Lake Zurich is much better and just a little further away from here. Go there instead.
(2)Kevin D.
very disappointed in the food ! nice building outside not very nice inside
(1)April H.
I would like to say that our waitress was excellent, as is the decor. I cannot say the same for the food. I had the enchiladas poblanas. I knew it was trouble when our food came out more quickly than it should have...meaning, I believe it was made ahead and then microwaved. The plates were blazing hot, but the food was warm. There was sliced cheese (!) melted on top. When I cut a bite off of the enchilada, I noticed that the cheese inside was in layers, and bright yellow. The beans were out of a can, and the rice nothing to write home about. I paid $12.95 for 3 enchiladas dunked in mole(out of a can), with a filling that consisted of two slices of American cheese. Very mediocre food. Will not be going back. Meh indeed.
(2)Michele B.
Worked up an appetite after shopping so I thought I would have some Mexican food and of course a Margarita (frozen strawberry). I was seated quickly in the bar area while I waited for my friends to join me. Who could pass up a $3.99 Margarita?? There was no shortage of booze in it either! For a rainy Tuesday night, it was reasonably occupied, but the server was quick to refill the chip basket and bring more salsa. It had a nice atmosphere with tile floors and Mexican decor. It was very clean and the Manager stopped to see how everything was. I ordered the Mexican Chopped Salad with steak and it was great. So tasty I didn't even need the dressing. Lots of steak pieces. My friends had the Carne Asada and one had the Chile Relieno (sp?) which they both said were quite tasty. Our meals came out quickly and hot. They also brought out small cups of chicken soup that was welcome on this dreary night. Our server said they have the Margarita special Monday-Thursdays, so I will be back!!
(4)Bill C.
Been here several times. The Friday lunch buffet is pretty good with a decent variety. Overall not bad for Midwest Mexican food. Can be pricey for dinner but there is a coupon for get one free in one of those mailers that come every so often.
(4)Traci M.
Well after I left this review the manager contacted me and was incredibly apologetic. He sent me a gift card to try his place again. I have to say I am glad I did! The service was impeccable. Our waitress was very accommodating, knowledgeable about the menu items and very nice. The food was really good and they met every special request from the people in our party. I will be back!
(4)Michael W.
La Hacienda is an absolutely great Mexican restaurant tucked away behind Deer Park mall, by the movie theater. The restaurant has such an authentic atmosphere and menu that you might swear the place was lifted right out of Central America. If you're tired of the big chains, La Hacienda delivers. While I'm a big fan of their enchiladas and margaritas, what I really want to applaud is their soup. With most entres, you'll get a small bowl of a kind of spicy chicken noodle soup to start. The soup is delicious. It's so good, my friends and I have actually come multiple times just to order it alone. It makes a great lunch just in itself. And they have deep-fried ice cream. Nice.
(4)John M.
We ate dinner here about five times. I like my food spicy, but my wife does not. We would always ask the waiter/waitress to prepare my wife's food so it would not be spicy. The last time we were here, the dinner was very spicy. We sent it back, and it came out spicy again! When we told this to the waitress, she sent the manager over, and he argued with us! He told us there was nothing he could do! We will never be back! There are plenty of better places.
(2)Rich W.
Those of you who have read my reviews are aware that I am not extremely generous when it comes to doling out the rating stars, unless of course, the recipient is well deserving. My regular Thursday afternoon lunch-partner and I decided on La Hacienda this past week. When we arrived at around 2:00 pm there were only 2 other cars in the parking area. When we were escorted to our table, unsurprisingly there were only 2 other tables occupied. Our waiter seated us at a table of our choice and immediately brought a basket of tortilla chips, bowl of salsa and water, and then left us alone for a few minutes to check out the menu. The lunch specials menu contained reasonably priced [for this day and age] entrees. I decided to try their crisp corn tortilla beef tacos, which came with sides of rice and refried beans, and a diet coke. The tacos were not the best I have eaten, but neither were they the worst. I would call them satisfactory. If the crisp corn tortilla shells were a little less crisp and just a little chewy, I would have said that they were pretty good. It seems these days, the Mexican places are using pre-baked or pre-cooked shells. This limited the rating to 4 stars. When I make corn tortilla tacos at home, I make them after preparing all the fillings. Then I fry & bend the tacos, let them drain on paper towels and them bake the filled taco in a 300 deg oven for 10-12 min. This said, the rice and refried beans were some of the best I have had in any of the Mexican restaurants around the NW suburbs. The lunch specials also come with a cup of chicken soup. It was very good. The salsa and chips will keep coming as long as you want them to. I thought that the service was exceptional, even though the place was practically empty. The check was just a bit over $18 along with a $4 tip made this a pretty reasonably priced lunch, especially when compared to some of the 3 or less star rating places I've reviewed. I will definitely be back.
(4)Tina N.
The only reason I gave this one star is because our server was OK.. We went there now granted we went on cinco, but here is the thing we have went every year since they opened so knew what I was up against, and never had a problem like this knew it would be busy and wait but not this! We called and asked so what do you think long wait? They said No! come on in tables open.. Got there at 6:30 seated right away busy yes tables still open yes.. Ordered our drink really $10 margarita served in a paper cup, yeah cuz the salt will stick to that! Chips served in a dime store (never that way before on drinks or basket) basket.. SALSA NASTY (again good before) We got our soup which btw noodles burnt, who burns noodles in soup oh yeah soup that sits! AWFUL. Again we kept saying maybe just busy and don't have enough glasses ect.. Still being opened minded! BEEN THERE A LOT and even defended this place when people have told me gone down hill! Well down hill it has went. OUR FOOD ONE HOUR AND HALF later! we complained 3 times and the waiter said sorry our cooks have walked out! we should have, but almost felt bad for our waiter in the back room we were in we looked around and nobody was getting their food! NOBODY! They never offered us another drink ( I think the bartender walked out also) and it should have been free! Something! When we asked the waiter where he had been he said in the back helping make chips we ran out, well duh people are starving.. Now here it the kicker we stayed because we remember it being good and loved going there BEFORE! IT was awful! We should of complained and got it free, but doubt that was going to happen! so I am venting! I would say save your money, and I really doubt they will be there any longer!
(1)Varsha L.
We went to the lunch buffet, I think its on Wed and Fri... It was pretty good, they had a taco bar, salad bar, enchiladas, rice, beans, fajata stuff, mexican potates(which were good). They bought out chips and salsa(spicy but delicious)! its $7.99 not bad, I dont like buffets that much but this one was pretty good! I loved the enchilada's.
(4)Eve A.
I like this place. Great margarita pitchers for a surprisingly low price; nice hot tasty bar food, and good norteno stuff on the jukebox. The ambience is very pleasant for a first date or a group getting-obliterated outing, though the bar gets crowded fast with screechy movie-goers.
(4)Isabelle L.
Pretty basic Mexican food, blend and nothing special to it. The only plus to this place is outdoor seating. No great view but at least a quiet outdoor seating area. Service is ok, food would need improvement.
(3)Doug G.
Dining solo tonight made my second visit here. Being from SCAL I love Mexican food but am almost always disappointed east of the Mississippi. This place was decent. First time service was slow but food was a B. Liked the soup being included. Tonight I just sat at the bar. The house wine is Fetzer and an 8 oz. Glass was just $5. The nachos were different than what I'm used to but pretty good. Way to much for one person. LOTS of cheese and tasted good. The guacamole was out of a tube or a tub and flavorless. They should forget the fake sour cream too. BUT, the chips were crisp and the beans and chicken were good so I was reasonably happy.
(3)Raw F.
Being of latino descent I usually don't go to places like this, but the owner of La Hacienda De Los Fernandez has kept it real. The mole is delicious and the tortillas are made on site. Damn, the food is great here and if you are looking to get drunk and yell, "Happy Cinco de Mayo!!!" Then this is your place. Welcome home.
(5)Erin K.
overrated!! VASTLY! how do people ever choose to go here? nothing is good. not even the drinks. everything is bland and flavorless. the desserts dont even LOOK good, let alone taste good. and how do desserts ever not taste good? what?? ok but for real -- if you do go here, it wont be the worst thing ever. it will just be the most money you ever paid for food you dont taste. maybe its a good idea if youre on a diet cuz you wont be tempted to overeat as nothing is worth it.
(2)D B.
This is the worst example of a restaurant. The food is terrible only second to the worst service. Why anyone would go a second time is amazing. Try Bellows in Lake Zurich for an example of how to run a single site restaurant .
(1)S W.
We went on a mission to find a good or excellent Mexican Restaurant in the Northwest Suburbs for our Annual Family Fiesta Party. Well, we had a quiet lunch and tested some of the food and it was very good. Frankly, it was excellent next to most of the Mexican Restaurants we have been to. After viewing the restaurant, and the surrounding areas of it, we decided that it would be our new Fiesta Restaurant this year. Great looking place and clean...very important. Could use a few more little palm trees but otherwise, very good. We were happy. Anyway, you won't be wasting your money here. During the early part of the week they have specials. Now days it's hard to find a Mexican Restaurant that's up to great standards. This one comes very close. A little more spice in their food and they will have it made.
(5)Joseph P.
This is a rarity - a genuine Mexican "family" restaurant (a small chain really), not a large nationwide corporate chain, that is both upscale and fairly authentic. It doesn't promise the urban sophisitication of a Fronterra, but it avoids the national chain menu perversions (Remember Chi-Chi's?) Mostly there are the expected burritos, enchiladas, fajitas et. al. However, there are some gems in the menu. The Lomo de Res, the Chipotle Salmon, Fish Tacos and even the Chiles Rellenos are all somewhat unique and well worth trying. All are $11-14. Dinner comes with a decent Mexican soup and chips and salsa are free and plentiful - be sure to try the spicy salsa which you may need to ask for. As others have noted, service depends on the server you get. Generally it is fine, though on summer nights the server may work tables outside as well as inside, keeping them rather harried. The Monday/Tuesday Margarita special is now $4, and is a 3/4 size compared to the regular $7 version. Lately there have been $3 Mexican beer promotions.
(4)Katrina O.
This was our first time visiting this restaurant and we will never go back again. We visited around 1:00 on a weekday and ordered margaritas to start. Our server suggested getting the margaritas on special which were cheaper but after drinking them, I realized why...they were very watered down. The chips and salsa were decent but we weren't offered a refill until after our meal came. Our waiter was nowhere to be seen for about 20 min when we finally ordered another drink and lunch. I ordered chicken quesadillas and my boyfriend ordered a steak torta. We were offered complimentary soup which was OK but didn't make up for the fact that our waiter was MIA for way too long. When our meal came, I was given a steak quesadilla which I ate since our waiter, once again, was nowhere to be found. My boyfriend said his torta was the worst he'd ever had. We love Mexican food and this is nothing close to authentic or even good American-Mexican food. Stay away from this place due to the terrible service, mediocre food, and overall worst experience I've had ANYWHERE in a long time!
(1)Sharon B.
gross! went with a couple of friends to celebrate our birthdays. good thing we had a $10 coupon. To start off, we had guacamole-yuck! it looked like they put it through the blender, and tasted terrible. worst ever. I had fajitas, that were so so. my friends said theirs was ok. would not go back. too many other good mexican places around
(1)Erin P.
I know its not traditional Mexican food but I still love it! Their guacamole is creamy and tasty. I always get the chili relleno and skirt steak special. Its always tasty and cheesy and wonderful. They also have a great cream of chicken chipotle soup during the cold months. I have had their fajitas and fluatas but I was not as impressed as I am with the chili rellenos. My boyfriend is a fan of the chipotle salmon and sangria.
(4)Nery E.
chilaquiles con pollo are the best and the mexican mai thai is the best i've had!
(5)Darci S.
This is one of my favorite spots for Mexican food. I didn't love it at first, but its really grown on me. The chicken soup is SO good, I wish I knew the recipe. We've tried several different entrees, all good, but my favorite is chicken tacos. The beans are fabulous. Service is usually really good, except on the patio...it can be really slow out there. The margaritas are tasty if you are in the mood! The atmosphere is nice, too. Give this place a couple tries, it'll grow on you too!
(5)Franklin D.
One time I went here for lunch (non-buffet) with three other people and we decided to eat outside because the weather was nice. The service was so slow we almost canceled our order. So after that I've only ever gone for the buffet... This is a great place to go for the lunch buffet on Monday, Wednesday, or Friday. There is plenty of seating and it's a great place to go if you have a large group of people. One time I was there and they sort of "ran out" of a lot of buffet items, which sucked.
(4)Alan R.
Generic Mexican food in every way. I went here for a birthday party and everything seemed to be ordered on the cheap. Enchiladas (which I normally love), taquitos. The margaritas were very good, but the servers never seemed to make regular round in our party room in the back. On top of everything else, when I went to the bar to watch to request that they turn on ESPN, they didn't know what channel it was. I am sure that the DP-Palatine-Barrington-LZ area has better, more authentic Mexican restaurants.
(3)Taylor M.
I have been here quite a few times since my last review and it has been over a year, so I figured it was time for an update. I love La Hacienda because they give you a complementary bowl of chicken noodle soup which has a little kick to it... my favorite! They are also great at refilling the chips and salsa. I also love the salsa here.. you can tell it is freshly made and they don't wuss out on the spice either! I usually order the burrito here, however everything is pretty good. Not truly authentic Mexican good, but satisfying nonetheless. I have tried most of the options here and have only been disappointed with the Mexican Chopped Salad which was kind of skimpy. I guess I should have known better than to order a salad at a Mexican joint! I have never been to La Hacienda on a weekend, but on weekdays it is usually pretty empty and the meals come out pretty quickly. My reason for coming on the weekdays is that they have Margarita Madness on Mondays and Tuesday... $3 original and strawberry margaritas. I also appreciate that La Hacienda is always very clean. They have a nice outdoor seating area with a fire to enjoy on those nice summer nights!
(3)Sherwin C.
A solid Mexican restaurant. A bit pricey but there aren't a huge number of classier Mexican options available in the area. Sometimes the food can be a bit salty but the next best options are probably in Arlington Heights. The tostada, burrito, and taco options are solid if you're not feeling to adventurous.
(4)Angelica S.
I don't know if it was just the bartender that night or what but wow my margaritas were STRONG. I had two and was really feeling it. It can be a bit pricey of a place, but I liked it. The patio area is nice and inside of the restaurant is very nice too. The service is really great. Everyone is so nice and ready to help. The food wasn't the best I have ever had, but still good. Nachos are a bit bland for my taste and too cheesy. Had the chicken fajitas, which were quite good. I enjoyed that part of my meal. Nice place to go to for a family dinner, lunch or a date.
(4)Jennifer L.
Yay for La Hacienda!!! They've got FABULOUS Margarita's. I also LOVE their salsa - it's my favorite salsa of anywhere. But don't be fooled, the stuff they sell pre-packaged in a jar is not the same as what they put on your table when you eat there. I made that mistake. Whatever they put on the table is goooood stuff man. As far as the food - it's pretty damn good. I'm so stuck on the Margaritas and salsa, i wouldn't care if the food was crap! But luckily, it's not. LOL. I always get the taco platter, and really enjoy it. Everyone I've ever gone with has enjoyed this place. Oh! And don't forget the soup. They've got a couple different soups which are quite tasty too. The restaurant itself is a little "theme" like. It's cute. Nice experience. Usually decent wait-service. They've got a nice bar area. They've got outdoor seating, with a cute little fountain, and torches. It's nice to come sit outside during the warmer seasons. I definitely enjoy this place. My mouth is salivating just thinking about it.. It's been a couple months. I need to go to La Hacienda :))) They're located right next to the Deer Park Mall.
(5)Luiza R.
I loved this place. Their chicken soup was fantabulous with a dash of lime! I got the combination plate, so I got to try a variety of things. Everything tasted very authentic and fresh. Not to mention the fact that their guacamole is super tasty! I love Mexican food...this place blows Las Palmas out of the water.
(5)Lesley H.
This place was a total disappointment. Like other reviewers have mentioned the staff and ambiance are both wonderful - but the food was not good at all. First off, the chips were not fresh, however the salsa was pretty good. We ordered the guac and it had zero flavor. We tried to put some of our salsa in there to liven it up. I guess my suggestion would be to add the pico de gallo - they ask you if you want it in there (However, I thought that was pretty standard in guac). I had the chicken tamales and they were dry and bland. My boyfriend had a chicken meal and it reminded me of something you get at a 24hr diner. I was far from impressed with the taste and the plating of everything. Also, they offer "mexican fries", which had me anxious to try and then come to find out they were just basic fries - and I make better ones at home :-/ I love Mexican food, and eat it very frequently, but I will not be choosing this restaurant as my Mexican place of choice. Which is sad because it looked like it had such potential. But I don't think we'll be back, there are SO many other much better options in the area.
(2)Cletus T.
Chicken Soup = 5 Stars Sangria = 5 stars Margaritas (I've had several flavors) = 5 Stars Fajitas = 4 Stars Tacos = 4 Stars Salsa = 4 Stars Guac = 4 Stars Servers and Staff = 5 Stars + Cleanliness = 5 Stars Atmosphere = 4 Stars Price = 3 Stars Love everything about this place but it is a little on the higher end. Quality of food is as good as anything I've found elsewhere. The standout is the service and the Chicken Soup. Just something about it. I'd take the family more often is it were priced more modestly but that does not keep it from being a monthly thing for us. The service is truly the thing here.
(3)Quinn B.
Nice ambience and staff.... Coconut Mojito was great; so was the complimentary bowl of chicken soup with a kick.... If we stopped there it would have been great. The main course was "tex-mex" at best. Average tacos, beans tasted as if they were from the can and rice was uneventful. Then came the $46.00 bill. What!? Seriously!? Typical place many have dined at that the decor sings "5 stars", then you eat and your taste buds and wallet scream "2".
(2)Catherine S.
Very pleasant. Endless chips, *spicy* salsa. Great little (unexpected bonus) cup of very tasty chicken soup as a starter to the meal. Enchiladas poblanas were delicious. Hearty portions. Also: $25 flavored margarita pitchers. Great place to hang for the evening with a bud. Tip: the front door is weirdly located. Drive around the building once to get your bearings before parking.
(4)Megan O.
Love the food, margaritas and staff. Just wish it weren't so expensive. But i would go any chance that I got. The prices won't keep me away!!! I love this place!!!!
(4)Nicholas M.
I was indecisive between either a one or two star rating, but I realized that the kind of reaction I had wasn't a "experienced better" kind of thing (though I surely have), but a "Eek! Methinks not", so I shall give it a one star. My wife and I entered the restaurant and were seated shortly. Within a few minutes a stern-faced waiter brought us chips and salsa, and that was the last contact we had with any of the staff for at least 15-20 minutes (this is me being generous with the time), as in no orders taken, no refills on the chips and salsa, or even waters to allay our thirst. It was when they saw my wife stand up to get their attention that they finally paid her the attention she sought. Our waitress was nice enough when she was around; unfortunately this solitary treatment was a habit of theirs, even when it was just us and one other man in that entire part of the restaurant. Summarized: the service was less than that adequate. In fact, it was downright improper and possibly horrible. When our food finally came (after what seemed like a winter after ordering), it wasn't anything kind to look at. I ordered a steak burrito (that came with french fries, to my surprise) and my wife some chicken and beef enchiladas. My burrito was something I wouldn't order again. It had the texture of soft rubber, as they had evidently cooked all of the juices and flavor out of it. The tortilla and mix-ins weren't bad, and it even came with guacamole (which is a big plus in my book), but the steak was so unacceptable I can't say it did much for the plate. The fries were like coconuts: hard shells which require breaking to get to any meat. The worst restaurant fries I've ever had, but hey, it's a Mexican restaurant, so I'm not really holding that against them. My wife's enchiladas lacked most things that good enchiladas have: good meat and good sauce. The beef in her enchiladas tasted over seasoned, with the texture and look of muddy sand. The chicken enchiladas were the best thing on her plate, but the paper thin tortilla it was housed in and the mediocre sauce weren't doing it any favors. In the end we ended up waiting another 10 minutes after finishing our food before the waitresses could stop talking long enough so we could get our check. Was there anything good about this trip? The salsa was above average when it comes to Mexican restaurants. You get free chicken soup, but the soup wasn't as good as most of the soups my wife and I make at home. The restaurant was nicely decorated and looks well and modern. Aaaaand that's about it. The lack of service and quality food far outweigh anything positive I can say. My advice? Skip this place until they get their staff working and their food on par with their prices.
(1)DiAnne S.
We were celebrating a birthday with 10 people I was very disappointed in the food, the presentation, the service all in all I won't be returning.
(1)Sharon W.
This restaurant was terrible. Here is the list of fails from our experience last night: Dirty plates and no new ones ever arrived after we sent back the dirty ones. Ordered guacamole that never came and yet we were charged for it. When we told the waiter he didn't believe us and searched our table with his eyes for evidence. Questionable how much alcohol was in the drinks. Never brought the free soup included with our entree until we had to ask for it. Tomas was a Terrible waiter. Ordered Extra cilantro for one of our meals and that never came. Now we know firsthand why the parking lot was nearly empty. I would give it no stars if that were an option.
(1)Bob A.
Found this place by accident. The wife and I stopped in for lunch, I had the Carne Asada steak plate, and she ordered the Enchiladas Suizas. Both meals were very good, amazing clean operation, and our waitress Teresa was very accommodating and very friendly ! We will defiantly come back for future meals.
(4)Kevin S.
First time here for us as a couple since La Magdalena's (Schaumburg restaurant of the same owner) closed down last year. We came on a beautiful Saturday afternoon to enjoy some margaritas and an early dinner in the outside seating. The prime outdoor area (in the shade) was closed, so we opted for a table that right next to the front door and also by the fountain. It turned out to be a nice place to sit, and the traffic coming in and out didn't really bother us. The salsa was spicy and pretty much the same as the ex-Schaumburg restaurant. The food was also the same We had the beef Chili Rellenos and a daily special of pineapple grilled salmon. My chili rellenos was very good and not nearly as greasy as the Schaumburg version used to be. It came with the rice, refried beans, and lettuce/tomato salad. The salmon came with black beans, rice, and a pineapple-based chutney. Everything was very good. We had a pitcher of classic margaritas which were quite tasty on a sunny afternoon. They are some of the best I've had in the burbs. We opted for the pitcher, but they come in other sizes too. I didn't get to try the sangria swirl margarita this time, but am looking forward to our next visit to try it out. The waiter was friendly and very knowledgeable of the menu and specials. Service was really good, but once they got busy we didn't see him for a while. When he came by he spend the time to refill what was needed, take a few pictures for us and make sure we were taken care of. No real complaints. It is about a 30 minute drive to get here, but since we no longer have the local Schaumburg version of the restaurant we will make the extra effort to travel to this sister site. It is worth the drive.
(4)Greg H.
If it would let me do a half star I would. I don't recommend this place at all. Only thing that had decent taste was the salsa and even that wasn't slap yo momma good. The chips had a weird after taste. Food is very very bland... Wasn't expecting much of this place due to chain Mexican restaurants are usually average at best, but this was the worst Mexican food I've had. Mexican food is my favorite food so I tend to have high hopes.
(1)Howie C.
3/3/12 Sat 9:30pm The location is not bad but out of the way and in the back of Deer Park Shopping Center. Located across the way from the theater. There is Plenty of parking but I think the building is facing the WRONG WAY. It is a large stand alone restaurant and it's very well decorated. It is facing out and away from the stores and out towards...???? The food here is always OK but not as good as it should be for the prices. The happy hour seems good and the prices for drinks look very reasonable. The service is ok and friendly. My problem is I had to ask for water for the 4 of us and we got 2 glasses. Maybe he didn't hear me correctly. I came late and my soup was waiting for me and fortunately it was still hot. My dinner was ordered ahead of time and came in a timely manner but no flatware. I had to "borrow" a set from a nearby table. I had the 1/2 Chicken and it was overcooked. I couldn't eat the wing because it was DRY and hard to chew. The leg was a little tough also but the breast section was ok. Weird considering the breast usually dries up first. An hour after we left, 2 of us had the runs. We didn't eat anything similar. Maybe it was only a coincidence.
(3)Rob W.
The food is OK - just like any large Mexican sit-down chain is or would be. I'm giving the place four stars for two reasons. Their frozen margaritas are pretty good and fairly priced for the portion. Also, the employees there are friendly and pleasant, which (unfortunately) I don't find as much in restaurants nowadays.
(4)Gan C.
We tried this place once and it was awful. Have to pay $5 for salsa and chips? Really? Most expensive mexican food around this area with poor quality food. People at the front desk are rude and with lots of attitude. If you want great tasting mexican food there are lots of other choices around. Will never go again.
(1)J S.
It started out with a nice greeting from our server as we sat outside. We ordered right away. Then our server never came back after that to check on us. Needed more water as the salsa is a bit spicy. Never got any. Had to go get our check. Food is good, service was not...
(3)Katie F.
Love this place! Great food, friendly staff, nice and clean restaurant. All the food I have tried has been great.
(5)Lauren F.
Meh. Really just so-so mexican cuisine in my opinion. Loved the chips and salsa but my enchiladas were pretty lack luster. Nice restaurant and good lunch specials, just failed to really impress.
(2)Ashley S.
Stopped in for a quick drink before catching a movie. We were looking for desert, but nothing really looked all that appetizing. The margarita was weak, but the atmosphere was nice...Trying to think of the positives....not many come to mind though, oh yeah, we did get complimentary chips and salsa, but I think that's kind of normal for Mexican restaurants.
(3)Luke K.
I've eaten here multiple times. The place isn't "Bad" its just not good. The food is "Meh" and the price is too high for the quality of the food. This place and the food it serves is just plain boring.
(2)Kris M.
Not a happy camper. Went there to celebrate Cinco De Mayo, got a table at the bar to watch the Hawks, waiter brought us our appetizer and pitcher of Margaritas -- and then our dinner order... that was pretty much it. Seriously didn't see him for like 45 minutes? Then flagged him down for more water, came back with a pitcher filled our glasses (it was sprite) then didn't see him again forever, except in the back serving another table, who came there after us and left before we got our food. Caught him again, he checked on our food brought us guac for our trouble (thought we were getting somewhere) but to no avail, didn't see him again for about 25/30 minutes, we were about to leave, I found the manager, then we got our food an hour and a half after we sat down. He (manager) apologized and said "we'll take care of you" cool, they were really busy, stuff happens, but this was a good move and I would be back, they tried to make it better etc. We ate waited again, I wanted to give our waiter a tip, it really wasn't his fault, the restaurant wasn't staffed like it should have been, he was working very hard, but then again, I couldn't find him. I finally put the tip in the table and we were leaving, the waiter came and saw us and said - "let me get you your check" what?! The manager said he would take care of us, yes, he took off the pitcher of Margaritas... really?! Not good, won't be returning.
(1)Bill S.
I went here after a Movie with My wife around 9:00 on a Saturday night , First off the building is facing the wrong way , we had to walk around the whole building just about to get in. at first impression the place is really nice , well decorated , the house Margaritas were good, but the waiter was pushy like he had a date at 10:00 or something , "come on its Saturday Night" anyway my wife had a burrito which was Okay I had the appetizer where there is a sampler of a couple things , and that was average , But I have to say the speed of how fast this order came out makes me wonder if its all pre-prepared and just microwaved ??? Not sure but it was Freaky fast . anyway other than being rushed out of the place I have to say its "just Okay". not sure if I'l go back since there is alot of other choices in the area
(2)Gerald J.
The atmosphere on the patio was nice. However, I haven't had Mexican food this bad since the 1980s. It was a step above cheese whiz and canned refried beans.
(1)Mindy S.
I always enjoy the food here, and the service is always spectacular! We're always impressed with the service.
(5)Sean P.
Food is pretty good so we keep going back but I have an issue with the service, especially at the bar. Other than that, like I said, food is good.
(4)perry f.
We came on a Sunday night. It took forever to get our drinks. The margaritas were so bad, I ordered a La Paloma, which was on there drink menu. How can you screw up the national drink of Mexico (blanco tequila, soda water top off with Squirt and garnish with lime). So I had to order a Don Julio Blanco (LOL) and used it to chase down the cocktail. Food was very bland, I asked for some salsa verde - our server said "nothing is hot here". She never brought any salsa and then in the middle of the meal the busser took away our basket of chips and little bit of salsa. If you are a real Gringo, here's your place. If you want Mexican, head elsewhere.
(2)Kevin R.
Standard Mexican tacos, burritos, etc,, nothing the least bit inventive here. Places like this are a dime a dozen. Meh.
(2)Kim C.
Ate here last night - good food and good service. Prices were a bit high, but pretty comparable to other "nicer" Mexican restaurants in the area. We will be back, but it may not be a top of mind place.
(3)Amey K.
Cadillac Margaritas it is :) food was of good quality and at reasonable price. Staff was friendly as other reviewers have mentioned. But it seems like they were short of staff considering it was Friday night. At around 9:30 pm they started loud music in bar area. It was a little disturbing as dining do called banquet was right in the next room to bar area. The place have old touch and looked very much traditionally decorated. Overall it was a good experience :)
(3)Swedgin S.
We went to La Hacienda De Los Fernandez in Deer Park last night. Where we have apparently been 2 times before, but couldn't remember it. And here is why:: not very good. Really nice building, very clean and well maintained. Our waiter was kind of a rude oddball. The food was meh. Queso fundido was mediocre. My wife had a taco salad that she likened to cafeteria food. And my enchiladas poblanas were just OK. Hopefully we will remember to go somewhere else next time we are in the area.
(2)Yvonne Y.
It's as mediocre as it gets. Faked, salty Mexican food which I'm not sure Mexicans would eat. You know it's bad when on the menu they have to say "delicoius" to describe their dishes and "mexican pizza" is one of the appetizer. And fried taco shells? Dios mio. Service is good.
(2)Sue S.
The two of us (me and my six year old daughter) got seated immediately at 7 pm on Saturday. We were told the kitchen was super busy so it would take some time get food. We waited an hour and still no food! With a very crabby 6 year old, I decided we were not going to wait. I spoke to our server and the manager came out and said they were busy. They would allow me to cancel our order AND offered no compensation. Very disappointed and not sure that we will return.
(1)Kurt H.
I want to like this place. The staff is very nice, the margaritas are ok and the food is mediocre. If they kicked it up a notch and lowered their prices by $1-$2 an entree they would prime. Chevys food and margs are better. I just cant stand the people and kids that go there.
(2)Anthony V.
The food is like ordinary Mexican food. It's nothing out of this world. It's typical American Mexican food. The best part of the food is that it is fresh. The chips are a bit too heavy and starchy. The soup is very hot when you get it. The place is clean for a Mexican restaurant. The servers are hit or miss. Sometimes you get a very attentive one and sometimes you get the complete opposite. We usually visit this restaurant if we're in the area since there is a nice movie theater nearby. Otherwise, I wouldn't make any special trips out to this place.
(3)Elizabeth H.
I am amazed that folks are saying the Guacamole is good!! There is absolutely ZERO taste!! I too was thinking of mixing the salsa into it to give it some flavor. I have ordered many items off the menu here and to be honest the only reason that I come back is for the atmosphere and the drinks! The echilladas are generic and the home made tamales taste like paper - bleh!! Their food has absolutely NO flavor!! Great for drinks, thats where I draw the line!!
(1)Jenn K.
I'm never in the mood for mexican food, but yesterday was an exception. I dragged my boyfriend to La Hacienda De Los Fernandez with very high hopes! And they were met... for the most part. I had never been to La Hacienda and I was very happy to see pretty courtyard area with a fountain and cute decorations. We were seated right away and given chips and salsa. I am very picky with my salsas, but I absolutely loved the spicy salsa they had! Next, we ordered. Our waiter was friendly, but definitely not the most personable guy. I ordered a super burrito sans tomatoes and my boyfriend got chicken fajitas. We both had water to drink. I sipped that water up very quickly and had to wait quite a while for a refill :/ Our food was delicious! I absolutely loved it. The Mexican fries that my burrito came with were just... fries, but they tasted fresh. The refried beans were delicious (my burrito didn't come with any but my boyfriend's plate did!) and the dish really hit the spot. My BIGGEST complaint is that, after we finished, and had been done for a solid 15 minutes, had drank full new glasses of water, and had a busboy take away our empty plates and bring us boxes for our leftovers, the waiter was NO WHERE IN SIGHT. I got impatient and asked a different waiter to fetch our waiter. About 5 minutes later, he showed up with the check and we booked out of there. If the food weren't so good, I would not return because of the customer service. Hopefully it was just an off night and my next visit will be better!
(4)Chris S.
Fantastic food in a beautiful restaurant for a very decent price.
(5)Debi H.
Food is just ok Not impressive but the wait staff is grand! Sat in the outside garden, very buggy
(2)Jacque D.
This place is so yummy it hurts my soul!!!!!!! For some reason it is really difficult to find great mexican food in chicago and La Hacienda De Los Fernandez has answered my Mexico related prayers. The tacos are the bomb dot com both in the soft and hard shell variety. I also felt like they had the perfect amount of spice. Some places can cook everything with hot hot spices which is hard for some people (aka me) to handle. But then they actually have a special hot salsa that you can ask for so if you wanted to kick it up a notch you can. The only thing i wasn't a fan of was the Taco Soup thing that you get before your entree comes out. The concept of Taco Soup in my mind sounded awesome but in reality is just soggy tortillas. Drinks are excellent too!!!! Another great thing to look out for is all of their awesome drink specials!!
(4)Mike M.
This used to be a regular in our Friday work lunch rotation, mostly because of their lunch buffet. But during this last visit I found out that they no longer offer the lunch buffet on Fridays. So disappointing because I came hungry and was ready to stuff my face with unlimited tacos, enchiladas, flautas and fajitas. In either case, the food on the regular menu was still pretty good too. When we sat down they gave us some free chips and salsa. The chips definitely were higher quality than just generic bagged tortilla chips. With our orders we also got a cup of some sort of chicken soup with shell noodles. I ordered the Gringo burrito, which was filled with chicken, rice, beans, and a really good cheese sauce. It also came with rice and beans on the side. It was definitely on the smaller side, but taste wise it was solid. The chicken was juicy and whatever cheese sauce was inside had a hint of spice to it. Price wise it wasn't that bad. The burrito was $7 so it wasn't too far off of prices at Chipotle or something similar. Overall, I don't think I'll be coming here as often anymore because they got rid of the lunch buffet, but it's not a bad option if you're in the mood for Mexican food with more of a sit down experience rather than fast food.
(3)Loren M.
Salad was great! I loved the house cilantro dressing! Soup was bland. Salsa was awesome but hot..creeps up on you for sure! Fish tacos were overcooked unfortunately. Service was wonderful. I would go back for sure.
(4)DiAnne S.
We were celebrating a birthday with 10 people I was very disappointed in the food, the presentation, the service all in all I won't be returning.
(1)Sharon W.
This restaurant was terrible. Here is the list of fails from our experience last night: Dirty plates and no new ones ever arrived after we sent back the dirty ones. Ordered guacamole that never came and yet we were charged for it. When we told the waiter he didn't believe us and searched our table with his eyes for evidence. Questionable how much alcohol was in the drinks. Never brought the free soup included with our entree until we had to ask for it. Tomas was a Terrible waiter. Ordered Extra cilantro for one of our meals and that never came. Now we know firsthand why the parking lot was nearly empty. I would give it no stars if that were an option.
(1)Bob A.
Found this place by accident. The wife and I stopped in for lunch, I had the Carne Asada steak plate, and she ordered the Enchiladas Suizas. Both meals were very good, amazing clean operation, and our waitress Teresa was very accommodating and very friendly ! We will defiantly come back for future meals.
(4)Kevin S.
First time here for us as a couple since La Magdalena's (Schaumburg restaurant of the same owner) closed down last year. We came on a beautiful Saturday afternoon to enjoy some margaritas and an early dinner in the outside seating. The prime outdoor area (in the shade) was closed, so we opted for a table that right next to the front door and also by the fountain. It turned out to be a nice place to sit, and the traffic coming in and out didn't really bother us. The salsa was spicy and pretty much the same as the ex-Schaumburg restaurant. The food was also the same We had the beef Chili Rellenos and a daily special of pineapple grilled salmon. My chili rellenos was very good and not nearly as greasy as the Schaumburg version used to be. It came with the rice, refried beans, and lettuce/tomato salad. The salmon came with black beans, rice, and a pineapple-based chutney. Everything was very good. We had a pitcher of classic margaritas which were quite tasty on a sunny afternoon. They are some of the best I've had in the burbs. We opted for the pitcher, but they come in other sizes too. I didn't get to try the sangria swirl margarita this time, but am looking forward to our next visit to try it out. The waiter was friendly and very knowledgeable of the menu and specials. Service was really good, but once they got busy we didn't see him for a while. When he came by he spend the time to refill what was needed, take a few pictures for us and make sure we were taken care of. No real complaints. It is about a 30 minute drive to get here, but since we no longer have the local Schaumburg version of the restaurant we will make the extra effort to travel to this sister site. It is worth the drive.
(4)Greg H.
If it would let me do a half star I would. I don't recommend this place at all. Only thing that had decent taste was the salsa and even that wasn't slap yo momma good. The chips had a weird after taste. Food is very very bland... Wasn't expecting much of this place due to chain Mexican restaurants are usually average at best, but this was the worst Mexican food I've had. Mexican food is my favorite food so I tend to have high hopes.
(1)Chip G.
Shrimp fajitas were very good. Not a bad wait concedering is Cinco de mayo all in all good service good food. Not a 5 but solid 4
(4)Brittney D.
Yum! Love this place!!! Steak/chicken fajitas are the bomb here, especially with a margarita! Chicken tortilla soup you get before your meal is nice, along with chips and salsa. A bit pricey, but very good Mexican food. :D
(4)Megan O.
Love the food, margaritas and staff. Just wish it weren't so expensive. But i would go any chance that I got. The prices won't keep me away!!! I love this place!!!!
(4)Anthony V.
The food is like ordinary Mexican food. It's nothing out of this world. It's typical American Mexican food. The best part of the food is that it is fresh. The chips are a bit too heavy and starchy. The soup is very hot when you get it. The place is clean for a Mexican restaurant. The servers are hit or miss. Sometimes you get a very attentive one and sometimes you get the complete opposite. We usually visit this restaurant if we're in the area since there is a nice movie theater nearby. Otherwise, I wouldn't make any special trips out to this place.
(3)Elizabeth H.
I am amazed that folks are saying the Guacamole is good!! There is absolutely ZERO taste!! I too was thinking of mixing the salsa into it to give it some flavor. I have ordered many items off the menu here and to be honest the only reason that I come back is for the atmosphere and the drinks! The echilladas are generic and the home made tamales taste like paper - bleh!! Their food has absolutely NO flavor!! Great for drinks, thats where I draw the line!!
(1)Doug G.
Dining solo tonight made my second visit here. Being from SCAL I love Mexican food but am almost always disappointed east of the Mississippi. This place was decent. First time service was slow but food was a B. Liked the soup being included. Tonight I just sat at the bar. The house wine is Fetzer and an 8 oz. Glass was just $5. The nachos were different than what I'm used to but pretty good. Way to much for one person. LOTS of cheese and tasted good. The guacamole was out of a tube or a tub and flavorless. They should forget the fake sour cream too. BUT, the chips were crisp and the beans and chicken were good so I was reasonably happy.
(3)Isabelle L.
Pretty basic Mexican food, blend and nothing special to it. The only plus to this place is outdoor seating. No great view but at least a quiet outdoor seating area. Service is ok, food would need improvement.
(3)Joseph P.
This is a rarity - a genuine Mexican "family" restaurant (a small chain really), not a large nationwide corporate chain, that is both upscale and fairly authentic. It doesn't promise the urban sophisitication of a Fronterra, but it avoids the national chain menu perversions (Remember Chi-Chi's?) Mostly there are the expected burritos, enchiladas, fajitas et. al. However, there are some gems in the menu. The Lomo de Res, the Chipotle Salmon, Fish Tacos and even the Chiles Rellenos are all somewhat unique and well worth trying. All are $11-14. Dinner comes with a decent Mexican soup and chips and salsa are free and plentiful - be sure to try the spicy salsa which you may need to ask for. As others have noted, service depends on the server you get. Generally it is fine, though on summer nights the server may work tables outside as well as inside, keeping them rather harried. The Monday/Tuesday Margarita special is now $4, and is a 3/4 size compared to the regular $7 version. Lately there have been $3 Mexican beer promotions.
(4)Rich W.
Those of you who have read my reviews are aware that I am not extremely generous when it comes to doling out the rating stars, unless of course, the recipient is well deserving. My regular Thursday afternoon lunch-partner and I decided on La Hacienda this past week. When we arrived at around 2:00 pm there were only 2 other cars in the parking area. When we were escorted to our table, unsurprisingly there were only 2 other tables occupied. Our waiter seated us at a table of our choice and immediately brought a basket of tortilla chips, bowl of salsa and water, and then left us alone for a few minutes to check out the menu. The lunch specials menu contained reasonably priced [for this day and age] entrees. I decided to try their crisp corn tortilla beef tacos, which came with sides of rice and refried beans, and a diet coke. The tacos were not the best I have eaten, but neither were they the worst. I would call them satisfactory. If the crisp corn tortilla shells were a little less crisp and just a little chewy, I would have said that they were pretty good. It seems these days, the Mexican places are using pre-baked or pre-cooked shells. This limited the rating to 4 stars. When I make corn tortilla tacos at home, I make them after preparing all the fillings. Then I fry & bend the tacos, let them drain on paper towels and them bake the filled taco in a 300 deg oven for 10-12 min. This said, the rice and refried beans were some of the best I have had in any of the Mexican restaurants around the NW suburbs. The lunch specials also come with a cup of chicken soup. It was very good. The salsa and chips will keep coming as long as you want them to. I thought that the service was exceptional, even though the place was practically empty. The check was just a bit over $18 along with a $4 tip made this a pretty reasonably priced lunch, especially when compared to some of the 3 or less star rating places I've reviewed. I will definitely be back.
(4)Erin K.
overrated!! VASTLY! how do people ever choose to go here? nothing is good. not even the drinks. everything is bland and flavorless. the desserts dont even LOOK good, let alone taste good. and how do desserts ever not taste good? what?? ok but for real -- if you do go here, it wont be the worst thing ever. it will just be the most money you ever paid for food you dont taste. maybe its a good idea if youre on a diet cuz you wont be tempted to overeat as nothing is worth it.
(2)D B.
This is the worst example of a restaurant. The food is terrible only second to the worst service. Why anyone would go a second time is amazing. Try Bellows in Lake Zurich for an example of how to run a single site restaurant .
(1)John M.
We ate dinner here about five times. I like my food spicy, but my wife does not. We would always ask the waiter/waitress to prepare my wife's food so it would not be spicy. The last time we were here, the dinner was very spicy. We sent it back, and it came out spicy again! When we told this to the waitress, she sent the manager over, and he argued with us! He told us there was nothing he could do! We will never be back! There are plenty of better places.
(2)S W.
We went on a mission to find a good or excellent Mexican Restaurant in the Northwest Suburbs for our Annual Family Fiesta Party. Well, we had a quiet lunch and tested some of the food and it was very good. Frankly, it was excellent next to most of the Mexican Restaurants we have been to. After viewing the restaurant, and the surrounding areas of it, we decided that it would be our new Fiesta Restaurant this year. Great looking place and clean...very important. Could use a few more little palm trees but otherwise, very good. We were happy. Anyway, you won't be wasting your money here. During the early part of the week they have specials. Now days it's hard to find a Mexican Restaurant that's up to great standards. This one comes very close. A little more spice in their food and they will have it made.
(5)Tina N.
The only reason I gave this one star is because our server was OK.. We went there now granted we went on cinco, but here is the thing we have went every year since they opened so knew what I was up against, and never had a problem like this knew it would be busy and wait but not this! We called and asked so what do you think long wait? They said No! come on in tables open.. Got there at 6:30 seated right away busy yes tables still open yes.. Ordered our drink really $10 margarita served in a paper cup, yeah cuz the salt will stick to that! Chips served in a dime store (never that way before on drinks or basket) basket.. SALSA NASTY (again good before) We got our soup which btw noodles burnt, who burns noodles in soup oh yeah soup that sits! AWFUL. Again we kept saying maybe just busy and don't have enough glasses ect.. Still being opened minded! BEEN THERE A LOT and even defended this place when people have told me gone down hill! Well down hill it has went. OUR FOOD ONE HOUR AND HALF later! we complained 3 times and the waiter said sorry our cooks have walked out! we should have, but almost felt bad for our waiter in the back room we were in we looked around and nobody was getting their food! NOBODY! They never offered us another drink ( I think the bartender walked out also) and it should have been free! Something! When we asked the waiter where he had been he said in the back helping make chips we ran out, well duh people are starving.. Now here it the kicker we stayed because we remember it being good and loved going there BEFORE! IT was awful! We should of complained and got it free, but doubt that was going to happen! so I am venting! I would say save your money, and I really doubt they will be there any longer!
(1)Varsha L.
We went to the lunch buffet, I think its on Wed and Fri... It was pretty good, they had a taco bar, salad bar, enchiladas, rice, beans, fajata stuff, mexican potates(which were good). They bought out chips and salsa(spicy but delicious)! its $7.99 not bad, I dont like buffets that much but this one was pretty good! I loved the enchilada's.
(4)Eve A.
I like this place. Great margarita pitchers for a surprisingly low price; nice hot tasty bar food, and good norteno stuff on the jukebox. The ambience is very pleasant for a first date or a group getting-obliterated outing, though the bar gets crowded fast with screechy movie-goers.
(4)Katrina O.
This was our first time visiting this restaurant and we will never go back again. We visited around 1:00 on a weekday and ordered margaritas to start. Our server suggested getting the margaritas on special which were cheaper but after drinking them, I realized why...they were very watered down. The chips and salsa were decent but we weren't offered a refill until after our meal came. Our waiter was nowhere to be seen for about 20 min when we finally ordered another drink and lunch. I ordered chicken quesadillas and my boyfriend ordered a steak torta. We were offered complimentary soup which was OK but didn't make up for the fact that our waiter was MIA for way too long. When our meal came, I was given a steak quesadilla which I ate since our waiter, once again, was nowhere to be found. My boyfriend said his torta was the worst he'd ever had. We love Mexican food and this is nothing close to authentic or even good American-Mexican food. Stay away from this place due to the terrible service, mediocre food, and overall worst experience I've had ANYWHERE in a long time!
(1)Sharon B.
gross! went with a couple of friends to celebrate our birthdays. good thing we had a $10 coupon. To start off, we had guacamole-yuck! it looked like they put it through the blender, and tasted terrible. worst ever. I had fajitas, that were so so. my friends said theirs was ok. would not go back. too many other good mexican places around
(1)Erin P.
I know its not traditional Mexican food but I still love it! Their guacamole is creamy and tasty. I always get the chili relleno and skirt steak special. Its always tasty and cheesy and wonderful. They also have a great cream of chicken chipotle soup during the cold months. I have had their fajitas and fluatas but I was not as impressed as I am with the chili rellenos. My boyfriend is a fan of the chipotle salmon and sangria.
(4)Nery E.
chilaquiles con pollo are the best and the mexican mai thai is the best i've had!
(5)Raw F.
Being of latino descent I usually don't go to places like this, but the owner of La Hacienda De Los Fernandez has kept it real. The mole is delicious and the tortillas are made on site. Damn, the food is great here and if you are looking to get drunk and yell, "Happy Cinco de Mayo!!!" Then this is your place. Welcome home.
(5)Michael W.
La Hacienda is an absolutely great Mexican restaurant tucked away behind Deer Park mall, by the movie theater. The restaurant has such an authentic atmosphere and menu that you might swear the place was lifted right out of Central America. If you're tired of the big chains, La Hacienda delivers. While I'm a big fan of their enchiladas and margaritas, what I really want to applaud is their soup. With most entres, you'll get a small bowl of a kind of spicy chicken noodle soup to start. The soup is delicious. It's so good, my friends and I have actually come multiple times just to order it alone. It makes a great lunch just in itself. And they have deep-fried ice cream. Nice.
(4)Amanda D.
Decent food for the price. Servers were a little on the slow side and the rice and beans seemed a dry. Overall we will return though
(3)Gan C.
We tried this place once and it was awful. Have to pay $5 for salsa and chips? Really? Most expensive mexican food around this area with poor quality food. People at the front desk are rude and with lots of attitude. If you want great tasting mexican food there are lots of other choices around. Will never go again.
(1)J S.
It started out with a nice greeting from our server as we sat outside. We ordered right away. Then our server never came back after that to check on us. Needed more water as the salsa is a bit spicy. Never got any. Had to go get our check. Food is good, service was not...
(3)Katie F.
Love this place! Great food, friendly staff, nice and clean restaurant. All the food I have tried has been great.
(5)Lauren F.
Meh. Really just so-so mexican cuisine in my opinion. Loved the chips and salsa but my enchiladas were pretty lack luster. Nice restaurant and good lunch specials, just failed to really impress.
(2)April H.
I would like to say that our waitress was excellent, as is the decor. I cannot say the same for the food. I had the enchiladas poblanas. I knew it was trouble when our food came out more quickly than it should have...meaning, I believe it was made ahead and then microwaved. The plates were blazing hot, but the food was warm. There was sliced cheese (!) melted on top. When I cut a bite off of the enchilada, I noticed that the cheese inside was in layers, and bright yellow. The beans were out of a can, and the rice nothing to write home about. I paid $12.95 for 3 enchiladas dunked in mole(out of a can), with a filling that consisted of two slices of American cheese. Very mediocre food. Will not be going back. Meh indeed.
(2)Ashley S.
Stopped in for a quick drink before catching a movie. We were looking for desert, but nothing really looked all that appetizing. The margarita was weak, but the atmosphere was nice...Trying to think of the positives....not many come to mind though, oh yeah, we did get complimentary chips and salsa, but I think that's kind of normal for Mexican restaurants.
(3)Spencer H.
This is one of the better Mexican restaurants in the area. Some good Mexican restaurants are usually hole in the wall places but this restaurant is very big & very nice. They spent a lot of money making sure that the place looks nice & has some very good decor. I have been coming here for years & have never had a horrible experience. The chips & salsa here are always very good. Depending on what dish you order your meal comes with a soup & the soup has always been good as well. I have had a waiter a few times who has been a little rude & not the most helpful but for the bulk of my visits here I have had good service. They do have a nice outside dining area that is very nice in the summer especially at night. Overall the restaurant is very big & is very nice. The service here for the most part has been good & the food is delicious. I would definitely eat here again if I was in the area.
(4)Matt P.
Haven't been here in a couple years, they used to a have excellent food and good, friendly service. Unfortunately this is far from the case now. We arrived later in the afternoon and there were only a few other tables of customers with probably 8 or 10 staff to serve all of us. Even so, we still ended up barely seeing our waiter (he spent most of the time back in the kitchen as far as I could tell), and when he did show his face, his service was horrible. The food was even worse, most of the it (seafood seeming to be the exception) tastes like it's been frozen and microwaved (bland and very dried out). Ordered tamales, supposedly steamed, turned out dry and tasteless. Do not go here, drive another couple miles down Rand Road and get some authentic Mexican at La Presa.
(1)Andrew H.
Went there a little over a week ago. While I didn't like my choice I thoroughly enjoyed what my wife ordered (quasadillas). Building is clean and has a nice atmosphere to it. Servers are very friendly and often fill in for each other to make sure no one is waiting for anything.
(4)Tammy P.
Surprised by the amount of people that eat there and the quality of food. Ordered the 3 enchilandas 2 beef and 1 chicken with no beans. Order came out with beans sent it back and got 2 beef and 1 cheese enchilada-amazed how a simple order could get wrong twice. I also got the Sangria which is well presented but had barely any alcohol and the fruit instead was gross. Would not recommend going there.
(2)Swedgin S.
We went to La Hacienda De Los Fernandez in Deer Park last night. Where we have apparently been 2 times before, but couldn't remember it. And here is why:: not very good. Really nice building, very clean and well maintained. Our waiter was kind of a rude oddball. The food was meh. Queso fundido was mediocre. My wife had a taco salad that she likened to cafeteria food. And my enchiladas poblanas were just OK. Hopefully we will remember to go somewhere else next time we are in the area.
(2)Yvonne Y.
It's as mediocre as it gets. Faked, salty Mexican food which I'm not sure Mexicans would eat. You know it's bad when on the menu they have to say "delicoius" to describe their dishes and "mexican pizza" is one of the appetizer. And fried taco shells? Dios mio. Service is good.
(2)Samantha R.
My grandma and I went here on Wednesday, August 14th, for a quick dinner before heading to the Century theaters. First of all, we walked ourselves in circles trying to find the front entrance, which was not a great sign. They need to trim the trees out front so the door is more visible. When we finally *did* get inside, there was no one at the host/hostess stand to seat us, so we grabbed our own table inside. The restaurant was hardly busy, there were three/four tables occupied outside and two occupied where we were inside. It still took about five minutes for someone to bring us menus, which was pretty annoying, again, since they were so empty. Finally, a server arrived and we both ordered margaritas; strawberry for my grandmother, pomegranate for me, as well as an order of guacamole. Both took forever to come back to our table. We were given chips and sals as well. The guacamole was a very large portion, and I could have eaten the whole thing. Really good. The salsa was INCREDIBLY spicy, and I never complain about spice. I regularly douse my food in Sriracha and Tabasco, but this salsa was unbearable. Hot and peppery. I was not a fan. My margarita was just okay, kind of watered down. My grandma's looked like it came out of a 7-11 ICEE machine, so I predict it tasted about the same. Since my grandma is more of a Taco Bell mexican food fan, she ordered cheese quesadillas, while I opted for the tacos al pastor. The tacos were pretty good. The pork was seasoned pretty well and the pineapple and cilantro complemented the meat. The rice was bland and stale, not soft like it should be. The refried beans were unremarkable. It's near impossible to screw up a quesadilla, so there were no problems there. The food was average at best, but our server was pretty bad. I could tell he was just in it for the tip and did not actually care about doing a good job. He took our order and brought us chips and that was the last we saw of him until it was time to pay. We had a completely different server coming to our table to bring our meals and appetizer and drinks. Our water was not refilled once and we had to ask for some in the first place. Overall, a very mediocre experience. Nothing worth writing home about. Basically, everything they did right was a Mexican restaurant staple and they would have looked totally useless if they completely messed them up. Tacos El Norte in Lake Zurich is much better and just a little further away from here. Go there instead.
(2)Kevin D.
very disappointed in the food ! nice building outside not very nice inside
(1)Lesley H.
This place was a total disappointment. Like other reviewers have mentioned the staff and ambiance are both wonderful - but the food was not good at all. First off, the chips were not fresh, however the salsa was pretty good. We ordered the guac and it had zero flavor. We tried to put some of our salsa in there to liven it up. I guess my suggestion would be to add the pico de gallo - they ask you if you want it in there (However, I thought that was pretty standard in guac). I had the chicken tamales and they were dry and bland. My boyfriend had a chicken meal and it reminded me of something you get at a 24hr diner. I was far from impressed with the taste and the plating of everything. Also, they offer "mexican fries", which had me anxious to try and then come to find out they were just basic fries - and I make better ones at home :-/ I love Mexican food, and eat it very frequently, but I will not be choosing this restaurant as my Mexican place of choice. Which is sad because it looked like it had such potential. But I don't think we'll be back, there are SO many other much better options in the area.
(2)Cletus T.
Chicken Soup = 5 Stars Sangria = 5 stars Margaritas (I've had several flavors) = 5 Stars Fajitas = 4 Stars Tacos = 4 Stars Salsa = 4 Stars Guac = 4 Stars Servers and Staff = 5 Stars + Cleanliness = 5 Stars Atmosphere = 4 Stars Price = 3 Stars Love everything about this place but it is a little on the higher end. Quality of food is as good as anything I've found elsewhere. The standout is the service and the Chicken Soup. Just something about it. I'd take the family more often is it were priced more modestly but that does not keep it from being a monthly thing for us. The service is truly the thing here.
(3)Quinn B.
Nice ambience and staff.... Coconut Mojito was great; so was the complimentary bowl of chicken soup with a kick.... If we stopped there it would have been great. The main course was "tex-mex" at best. Average tacos, beans tasted as if they were from the can and rice was uneventful. Then came the $46.00 bill. What!? Seriously!? Typical place many have dined at that the decor sings "5 stars", then you eat and your taste buds and wallet scream "2".
(2)Mindy S.
I always enjoy the food here, and the service is always spectacular! We're always impressed with the service.
(5)Kris M.
Not a happy camper. Went there to celebrate Cinco De Mayo, got a table at the bar to watch the Hawks, waiter brought us our appetizer and pitcher of Margaritas -- and then our dinner order... that was pretty much it. Seriously didn't see him for like 45 minutes? Then flagged him down for more water, came back with a pitcher filled our glasses (it was sprite) then didn't see him again forever, except in the back serving another table, who came there after us and left before we got our food. Caught him again, he checked on our food brought us guac for our trouble (thought we were getting somewhere) but to no avail, didn't see him again for about 25/30 minutes, we were about to leave, I found the manager, then we got our food an hour and a half after we sat down. He (manager) apologized and said "we'll take care of you" cool, they were really busy, stuff happens, but this was a good move and I would be back, they tried to make it better etc. We ate waited again, I wanted to give our waiter a tip, it really wasn't his fault, the restaurant wasn't staffed like it should have been, he was working very hard, but then again, I couldn't find him. I finally put the tip in the table and we were leaving, the waiter came and saw us and said - "let me get you your check" what?! The manager said he would take care of us, yes, he took off the pitcher of Margaritas... really?! Not good, won't be returning.
(1)Bill S.
I went here after a Movie with My wife around 9:00 on a Saturday night , First off the building is facing the wrong way , we had to walk around the whole building just about to get in. at first impression the place is really nice , well decorated , the house Margaritas were good, but the waiter was pushy like he had a date at 10:00 or something , "come on its Saturday Night" anyway my wife had a burrito which was Okay I had the appetizer where there is a sampler of a couple things , and that was average , But I have to say the speed of how fast this order came out makes me wonder if its all pre-prepared and just microwaved ??? Not sure but it was Freaky fast . anyway other than being rushed out of the place I have to say its "just Okay". not sure if I'l go back since there is alot of other choices in the area
(2)Sean P.
Food is pretty good so we keep going back but I have an issue with the service, especially at the bar. Other than that, like I said, food is good.
(4)Angelica S.
I don't know if it was just the bartender that night or what but wow my margaritas were STRONG. I had two and was really feeling it. It can be a bit pricey of a place, but I liked it. The patio area is nice and inside of the restaurant is very nice too. The service is really great. Everyone is so nice and ready to help. The food wasn't the best I have ever had, but still good. Nachos are a bit bland for my taste and too cheesy. Had the chicken fajitas, which were quite good. I enjoyed that part of my meal. Nice place to go to for a family dinner, lunch or a date.
(4)Jennifer L.
Yay for La Hacienda!!! They've got FABULOUS Margarita's. I also LOVE their salsa - it's my favorite salsa of anywhere. But don't be fooled, the stuff they sell pre-packaged in a jar is not the same as what they put on your table when you eat there. I made that mistake. Whatever they put on the table is goooood stuff man. As far as the food - it's pretty damn good. I'm so stuck on the Margaritas and salsa, i wouldn't care if the food was crap! But luckily, it's not. LOL. I always get the taco platter, and really enjoy it. Everyone I've ever gone with has enjoyed this place. Oh! And don't forget the soup. They've got a couple different soups which are quite tasty too. The restaurant itself is a little "theme" like. It's cute. Nice experience. Usually decent wait-service. They've got a nice bar area. They've got outdoor seating, with a cute little fountain, and torches. It's nice to come sit outside during the warmer seasons. I definitely enjoy this place. My mouth is salivating just thinking about it.. It's been a couple months. I need to go to La Hacienda :))) They're located right next to the Deer Park Mall.
(5)perry f.
We came on a Sunday night. It took forever to get our drinks. The margaritas were so bad, I ordered a La Paloma, which was on there drink menu. How can you screw up the national drink of Mexico (blanco tequila, soda water top off with Squirt and garnish with lime). So I had to order a Don Julio Blanco (LOL) and used it to chase down the cocktail. Food was very bland, I asked for some salsa verde - our server said "nothing is hot here". She never brought any salsa and then in the middle of the meal the busser took away our basket of chips and little bit of salsa. If you are a real Gringo, here's your place. If you want Mexican, head elsewhere.
(2)Kevin R.
Standard Mexican tacos, burritos, etc,, nothing the least bit inventive here. Places like this are a dime a dozen. Meh.
(2)Howie C.
3/3/12 Sat 9:30pm The location is not bad but out of the way and in the back of Deer Park Shopping Center. Located across the way from the theater. There is Plenty of parking but I think the building is facing the WRONG WAY. It is a large stand alone restaurant and it's very well decorated. It is facing out and away from the stores and out towards...???? The food here is always OK but not as good as it should be for the prices. The happy hour seems good and the prices for drinks look very reasonable. The service is ok and friendly. My problem is I had to ask for water for the 4 of us and we got 2 glasses. Maybe he didn't hear me correctly. I came late and my soup was waiting for me and fortunately it was still hot. My dinner was ordered ahead of time and came in a timely manner but no flatware. I had to "borrow" a set from a nearby table. I had the 1/2 Chicken and it was overcooked. I couldn't eat the wing because it was DRY and hard to chew. The leg was a little tough also but the breast section was ok. Weird considering the breast usually dries up first. An hour after we left, 2 of us had the runs. We didn't eat anything similar. Maybe it was only a coincidence.
(3)Rob W.
The food is OK - just like any large Mexican sit-down chain is or would be. I'm giving the place four stars for two reasons. Their frozen margaritas are pretty good and fairly priced for the portion. Also, the employees there are friendly and pleasant, which (unfortunately) I don't find as much in restaurants nowadays.
(4)Luke K.
I've eaten here multiple times. The place isn't "Bad" its just not good. The food is "Meh" and the price is too high for the quality of the food. This place and the food it serves is just plain boring.
(2)Kim C.
Ate here last night - good food and good service. Prices were a bit high, but pretty comparable to other "nicer" Mexican restaurants in the area. We will be back, but it may not be a top of mind place.
(3)Amey K.
Cadillac Margaritas it is :) food was of good quality and at reasonable price. Staff was friendly as other reviewers have mentioned. But it seems like they were short of staff considering it was Friday night. At around 9:30 pm they started loud music in bar area. It was a little disturbing as dining do called banquet was right in the next room to bar area. The place have old touch and looked very much traditionally decorated. Overall it was a good experience :)
(3)Gerald J.
The atmosphere on the patio was nice. However, I haven't had Mexican food this bad since the 1980s. It was a step above cheese whiz and canned refried beans.
(1)Catherine S.
Very pleasant. Endless chips, *spicy* salsa. Great little (unexpected bonus) cup of very tasty chicken soup as a starter to the meal. Enchiladas poblanas were delicious. Hearty portions. Also: $25 flavored margarita pitchers. Great place to hang for the evening with a bud. Tip: the front door is weirdly located. Drive around the building once to get your bearings before parking.
(4)Steve F.
It's decent for the burbs.
(3)Luiza R.
I loved this place. Their chicken soup was fantabulous with a dash of lime! I got the combination plate, so I got to try a variety of things. Everything tasted very authentic and fresh. Not to mention the fact that their guacamole is super tasty! I love Mexican food...this place blows Las Palmas out of the water.
(5)Taylor M.
I have been here quite a few times since my last review and it has been over a year, so I figured it was time for an update. I love La Hacienda because they give you a complementary bowl of chicken noodle soup which has a little kick to it... my favorite! They are also great at refilling the chips and salsa. I also love the salsa here.. you can tell it is freshly made and they don't wuss out on the spice either! I usually order the burrito here, however everything is pretty good. Not truly authentic Mexican good, but satisfying nonetheless. I have tried most of the options here and have only been disappointed with the Mexican Chopped Salad which was kind of skimpy. I guess I should have known better than to order a salad at a Mexican joint! I have never been to La Hacienda on a weekend, but on weekdays it is usually pretty empty and the meals come out pretty quickly. My reason for coming on the weekdays is that they have Margarita Madness on Mondays and Tuesday... $3 original and strawberry margaritas. I also appreciate that La Hacienda is always very clean. They have a nice outdoor seating area with a fire to enjoy on those nice summer nights!
(3)Sherwin C.
A solid Mexican restaurant. A bit pricey but there aren't a huge number of classier Mexican options available in the area. Sometimes the food can be a bit salty but the next best options are probably in Arlington Heights. The tostada, burrito, and taco options are solid if you're not feeling to adventurous.
(4)Michele B.
Worked up an appetite after shopping so I thought I would have some Mexican food and of course a Margarita (frozen strawberry). I was seated quickly in the bar area while I waited for my friends to join me. Who could pass up a $3.99 Margarita?? There was no shortage of booze in it either! For a rainy Tuesday night, it was reasonably occupied, but the server was quick to refill the chip basket and bring more salsa. It had a nice atmosphere with tile floors and Mexican decor. It was very clean and the Manager stopped to see how everything was. I ordered the Mexican Chopped Salad with steak and it was great. So tasty I didn't even need the dressing. Lots of steak pieces. My friends had the Carne Asada and one had the Chile Relieno (sp?) which they both said were quite tasty. Our meals came out quickly and hot. They also brought out small cups of chicken soup that was welcome on this dreary night. Our server said they have the Margarita special Monday-Thursdays, so I will be back!!
(4)Bill C.
Been here several times. The Friday lunch buffet is pretty good with a decent variety. Overall not bad for Midwest Mexican food. Can be pricey for dinner but there is a coupon for get one free in one of those mailers that come every so often.
(4)Traci M.
Well after I left this review the manager contacted me and was incredibly apologetic. He sent me a gift card to try his place again. I have to say I am glad I did! The service was impeccable. Our waitress was very accommodating, knowledgeable about the menu items and very nice. The food was really good and they met every special request from the people in our party. I will be back!
(4)Jenn K.
I'm never in the mood for mexican food, but yesterday was an exception. I dragged my boyfriend to La Hacienda De Los Fernandez with very high hopes! And they were met... for the most part. I had never been to La Hacienda and I was very happy to see pretty courtyard area with a fountain and cute decorations. We were seated right away and given chips and salsa. I am very picky with my salsas, but I absolutely loved the spicy salsa they had! Next, we ordered. Our waiter was friendly, but definitely not the most personable guy. I ordered a super burrito sans tomatoes and my boyfriend got chicken fajitas. We both had water to drink. I sipped that water up very quickly and had to wait quite a while for a refill :/ Our food was delicious! I absolutely loved it. The Mexican fries that my burrito came with were just... fries, but they tasted fresh. The refried beans were delicious (my burrito didn't come with any but my boyfriend's plate did!) and the dish really hit the spot. My BIGGEST complaint is that, after we finished, and had been done for a solid 15 minutes, had drank full new glasses of water, and had a busboy take away our empty plates and bring us boxes for our leftovers, the waiter was NO WHERE IN SIGHT. I got impatient and asked a different waiter to fetch our waiter. About 5 minutes later, he showed up with the check and we booked out of there. If the food weren't so good, I would not return because of the customer service. Hopefully it was just an off night and my next visit will be better!
(4)Chris S.
Fantastic food in a beautiful restaurant for a very decent price.
(5)Darci S.
This is one of my favorite spots for Mexican food. I didn't love it at first, but its really grown on me. The chicken soup is SO good, I wish I knew the recipe. We've tried several different entrees, all good, but my favorite is chicken tacos. The beans are fabulous. Service is usually really good, except on the patio...it can be really slow out there. The margaritas are tasty if you are in the mood! The atmosphere is nice, too. Give this place a couple tries, it'll grow on you too!
(5)Franklin D.
One time I went here for lunch (non-buffet) with three other people and we decided to eat outside because the weather was nice. The service was so slow we almost canceled our order. So after that I've only ever gone for the buffet... This is a great place to go for the lunch buffet on Monday, Wednesday, or Friday. There is plenty of seating and it's a great place to go if you have a large group of people. One time I was there and they sort of "ran out" of a lot of buffet items, which sucked.
(4)Alan R.
Generic Mexican food in every way. I went here for a birthday party and everything seemed to be ordered on the cheap. Enchiladas (which I normally love), taquitos. The margaritas were very good, but the servers never seemed to make regular round in our party room in the back. On top of everything else, when I went to the bar to watch to request that they turn on ESPN, they didn't know what channel it was. I am sure that the DP-Palatine-Barrington-LZ area has better, more authentic Mexican restaurants.
(3)Nicholas M.
I was indecisive between either a one or two star rating, but I realized that the kind of reaction I had wasn't a "experienced better" kind of thing (though I surely have), but a "Eek! Methinks not", so I shall give it a one star. My wife and I entered the restaurant and were seated shortly. Within a few minutes a stern-faced waiter brought us chips and salsa, and that was the last contact we had with any of the staff for at least 15-20 minutes (this is me being generous with the time), as in no orders taken, no refills on the chips and salsa, or even waters to allay our thirst. It was when they saw my wife stand up to get their attention that they finally paid her the attention she sought. Our waitress was nice enough when she was around; unfortunately this solitary treatment was a habit of theirs, even when it was just us and one other man in that entire part of the restaurant. Summarized: the service was less than that adequate. In fact, it was downright improper and possibly horrible. When our food finally came (after what seemed like a winter after ordering), it wasn't anything kind to look at. I ordered a steak burrito (that came with french fries, to my surprise) and my wife some chicken and beef enchiladas. My burrito was something I wouldn't order again. It had the texture of soft rubber, as they had evidently cooked all of the juices and flavor out of it. The tortilla and mix-ins weren't bad, and it even came with guacamole (which is a big plus in my book), but the steak was so unacceptable I can't say it did much for the plate. The fries were like coconuts: hard shells which require breaking to get to any meat. The worst restaurant fries I've ever had, but hey, it's a Mexican restaurant, so I'm not really holding that against them. My wife's enchiladas lacked most things that good enchiladas have: good meat and good sauce. The beef in her enchiladas tasted over seasoned, with the texture and look of muddy sand. The chicken enchiladas were the best thing on her plate, but the paper thin tortilla it was housed in and the mediocre sauce weren't doing it any favors. In the end we ended up waiting another 10 minutes after finishing our food before the waitresses could stop talking long enough so we could get our check. Was there anything good about this trip? The salsa was above average when it comes to Mexican restaurants. You get free chicken soup, but the soup wasn't as good as most of the soups my wife and I make at home. The restaurant was nicely decorated and looks well and modern. Aaaaand that's about it. The lack of service and quality food far outweigh anything positive I can say. My advice? Skip this place until they get their staff working and their food on par with their prices.
(1)Sue S.
The two of us (me and my six year old daughter) got seated immediately at 7 pm on Saturday. We were told the kitchen was super busy so it would take some time get food. We waited an hour and still no food! With a very crabby 6 year old, I decided we were not going to wait. I spoke to our server and the manager came out and said they were busy. They would allow me to cancel our order AND offered no compensation. Very disappointed and not sure that we will return.
(1)Kurt H.
I want to like this place. The staff is very nice, the margaritas are ok and the food is mediocre. If they kicked it up a notch and lowered their prices by $1-$2 an entree they would prime. Chevys food and margs are better. I just cant stand the people and kids that go there.
(2)